Terms of Service
Last updated: June 13, 2026
1. Acceptance of Terms
By accessing or using 8bit-ai's services, you agree to be bound by these Terms of Service ("Terms"). If you do not agree to these Terms, do not use our services.
2. Description of Service
8bit-ai provides an AI automation platform that enables businesses to build, deploy, and manage AI agents for workflow automation, customer support, data processing, and other business operations.
3. Account Registration
3.1 Eligibility
You must be at least 18 years old and capable of forming a binding contract to use our services. By creating an account, you represent that all information you provide is accurate and current.
3.2 Account Security
You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account. Notify us immediately of any unauthorized access.
4. Acceptable Use Policy
You agree NOT to use our services to:
- Violate any laws, regulations, or third-party rights
- Distribute malware, spam, or harmful content
- Attempt to gain unauthorized access to our systems
- Interfere with or disrupt the integrity of our services
- Use our services for illegal or fraudulent activities
- Reverse engineer or attempt to extract source code
- Train competing AI models using our platform outputs
5. Billing and Payment
5.1 Subscription Plans
Our services are offered through various subscription plans. You agree to pay all fees associated with your selected plan according to the pricing in effect at the time charges are incurred.
5.2 Automatic Renewal
Subscriptions automatically renew unless canceled before the renewal date. We will charge your payment method on file for renewal periods.
5.3 Refunds
Refunds are provided at our discretion and subject to our refund policy. Enterprise customers should refer to their specific contract terms.
6. Intellectual Property Rights
6.1 Our IP
All rights, title, and interest in the 8bit-ai platform, including software, designs, trademarks, and content, are owned by 8bit-ai. These Terms do not grant you any ownership rights.
6.2 Your Content
You retain ownership of any data, content, or configurations you submit to our platform. By using our services, you grant us a limited license to use your content solely to provide and improve our services.
7. Service Level Agreement
We strive to maintain 99.9% uptime for our platform. Enterprise customers may have specific SLA terms in their contracts. We are not liable for downtime caused by factors beyond our reasonable control.
8. Data Protection and Privacy
Our collection and use of personal information is governed by our Privacy Policy. We implement industry-standard security measures to protect your data.
9. Third-Party Services
Our platform may integrate with third-party services. We are not responsible for the availability, accuracy, or practices of third-party services. Your use of third-party services is subject to their respective terms.
10. Termination
10.1 By You
You may cancel your account at any time through your account settings or by contacting support.
10.2 By Us
We may suspend or terminate your account if you violate these Terms, engage in fraudulent activity, or for any reason at our discretion with appropriate notice.
11. Disclaimers and Limitations of Liability
11.1 Disclaimers
Our services are provided "as is" without warranties of any kind, either express or implied. We do not guarantee that our services will be error-free or uninterrupted.
11.2 Limitation of Liability
To the maximum extent permitted by law, 8bit-ai shall not be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of profits or revenues.
12. Indemnification
You agree to indemnify and hold harmless 8bit-ai from any claims, damages, losses, or expenses arising from your use of our services or violation of these Terms.
13. Changes to Terms
We reserve the right to modify these Terms at any time. Material changes will be notified via email or platform notification. Continued use of our services after changes constitutes acceptance of the new Terms.
14. Governing Law
These Terms are governed by the laws of England and Wales, without regard to conflict of law principles. Any disputes shall be resolved in the courts of England and Wales.
15. Contact Information
For questions about these Terms, contact us at:
- Email: legal@8bit-ai.com
- Address: ARCADE LABS LTD, 124-128 City Road, London EC1V 2NX, United Kingdom